/ Studio Assistance

Direct textile guidance and support

Our textile team answers measurement questions, shipping updates, and fabric swatch requests within one business day from our Portland distribution studio.

Order Support

Request swatches or sizing help

Submit your curtain drop measurements, sofa slipcover dimensions, or request complimentary tactile swatches before ordering full room sets.

Fabric Maintenance

Built for regular washing

Every Loom & Haven weave is tested against shrinkage, fading, and seam wear across standard household laundry cycles.

Gentle cold cycle

Low tumble drying

Light warm steam

Wash bedsheets and cushion covers on a gentle 30-degree cycle using mild liquid detergent without optical brighteners.

Tumble dry on low heat or line dry in shaded natural airflow to preserve natural plant fibers and drape flexibility.

Steam iron on medium cotton settings while the weave is slightly damp for crisp, hotel-grade drape across curtains.